FAQ's
ORDERING
Placing an order is simple. Choose your size and colour, add to cart, and check out. We accept major credit cards, PayPal and Apple Pay.
Once your order has been placed, we are unable to make changes. Please contact us immediately and we'll do our best to help.
No, you can check out as a guest. However, creating an account helps you track orders.
Yes, a confirmation email will be sent as soon as your order is placed.
RETURNS AND REFUNDS
Not in love? You have 30 days to return unworn items. Our fabrics are built to last, but we know fit is personal.
We offer a 30-day return policy for unworn items in original packaging.
Sale items, intimates, and personalized items cannot be returned.
Request a return label through your account dashboard and drop the package off at any post office.
SHIPPING AND DELIVERY
We offer carbon-neutral shipping options worldwide. All orders are shipped within 3 to 7 days.
We ship worldwide to most countries.
Shipping rates vary by location. Free shipping on orders over a certain amount.
PAYMENT
We accept Visa, Mastercard, PayPal, Apple Pay, and Shop Pay, and many more with financing available through Affirm, Paypal, and Shopify Installments. Find the best plan for you!
PRODUCT AND SIZING
Check our size guide on each product page for detailed measurements, or contact our sales staff for quick suggestions based on your cart model and usage. Call us or Email us at support@lithiumrhino.com.











